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Job Description

Gulf Bank----- The Senior Business Analyst will facilitate the identification and documentation of detailed user stories (functional requirements), process and system flows and contribute to the overall user experience, technical solution and acceptance criteria for a strategic Digital Banking program. A key challenge of this program is defining an overarching set of user stories and flows that can be decomposed and traced across multiple external suppliers. The scope of the program solution covers the Client's entire stack (front-end, APIs & middleware) as well as multiple, key SaaS platforms managed by Client's partners. Main responsibilities will include: Establish a plan for stakeholder workshops to capture and elaborate detailed user stories, by bundles of Themes and Epics. Facilitate workshops to document customer / user needs, process / system flows, and end to end requirements as detailed user stories. User Stories will include key areas such as happy path experiences, alt/error flows, spec-by-example, acceptance criteria, and business value. With cross-functional Pod and external supplier support, decompose user story and experience requirements by supplier. Establish and maintain traceability form the Bank’s overarching requirements to each supplier.