Company : Al Bidda Group
Country : Qatar
Description : We are looking Customer Service & Secretary
- Should be Arabic Lady (Speaking Arabic & English)
- Minimum 2-3 years Experiences
- Salary QAR. 3000 -6000 subject with experiences
- plus company Accommodation, Telephone expenses
The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Welcome and induct clients to Ox Fitness Lab • Responsible for handling phone and email communications with clients • Maintain and update client records • Provide reports as requested by management • Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items • Induct new staff to uses of customer management system and administration duties • Assist with assessment and performance reviews of subordinate staff • Maintain cleanliness, tidiness and stock levels within the reception area • Promote...
To guide, and act as mentor to the support engineers team to deliver IT services and support to customers. The team Leader will ensure the smooth operations, ensuring that SLAs are met and that quality targets are reached and maintained. - Coordinate with suppliers/vendors regarding spare parts delivery.To alert the supplier of shortages and performance issues within the supply chain. To brief service issues to the Customer's point of contact - Send weekly & monthly SLA reports to customers. - To conduct quality control checks and edit work if necessary, identifying and highlighting best practice for support engineers and sharing this with the team - Identify and escalate helpdesk calls that breach SLAs. - Ensure that all helpdesk jobs allocated to the team are kept up to date and promptly closed in the Help Desk system. Manages day to day operations of the team.
Company : Kozma and Kozma
Country : Qatar
Description : Call Center Agent
Job Description / Role:
The Position will be responsible for the following:
• Provide excellent customer service to clients
• Booking clients Appointments using a software
• Learn about the services we offer.
Requirements:
• Must have years of experience in customer service.
• We are only looking for the best and you must be a top performer and you will be tested.
• Must be Fluent in English with excellent speaking and writing skills.
• Must be friendly, cheerful and give a service with a smile.
• Must be organized & efficient
• Must be able to multi task
Pay Package:
QR3500 + Free Transportation
Telemarketing / Telesales
A Well Reputed Company Need
Female Telemarketing / Telesales for our sharjah
Based Company.
Preferably Husband / Father Visa.
Attractive Salary and Commission
Contact HR Department
salary negotiable
Employer Name-OSBMG---------
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Direct visitors to the appropriate person and office
• Liaising with relevant organizations, Social Media and Clients
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in- person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Candidate Profile:
• University Graduate / Degree of Diploma.
• Minimum 2 years related experience.
• Proven work experience
• Proficiency in Microsoft Office Suite
• Hands- on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and presentable appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time- management skills, with the ability to prioritize tasks
• Customer service attitude.
Language: English (Arabic is beneficial)
Application: Please send updated CV to below e-mail with your photo until August 20, 2019
Salary: Negotiable
Store Location: Medina Centrale - The Pearl Qatar
* Good teamwork skill
* Flexibility to do different tasks
* Ability to be friendly and polite, even when tired, or under pressure
* Responsible & Reliable
* Confidence in giving advice and information
* Positive
* Pleasant & Active
* Good customers service skill
main responsibility of this job holder is to attract potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Duties & Responsibilities
Resolve product or service problems by clarifying the customer’s complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
Manage large amounts of incoming calls.
Job Requirements
Minimum 2 years experience in a similar role
Excellent command in Arabic and English.
VINIRMA Consulting is currently looking for Customer Care Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following Skillset & terms and conditions.
Experience & Skills:
• Should have customer service experience like attending telephone calls and also using computers.
• Arab Nationals who can speak English language.
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month)
ALLIANCE QATAR ---------
Description : Designation : Receptionist
Female,
Must be presentable and with pleasing personality
Can join immediately.
Excellent communication and organizational skills
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Welcome and induct clients to Ox Fitness Lab • Responsible for handling phone and email communications with clients • Maintain and update client records • Provide reports as requested by management • Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items • Induct new staff to uses of customer management system and administration duties • Assist with assessment and performance reviews of subordinate staff • Maintain cleanliness, tidiness and stock levels within the reception area • Promote...
Company : Coastal Qatar
Country : Qatar
Description : We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Nationality : Philippines Female Only
Job Type: Full-time
Linum Consult’s client is a major organisation in Qatar. They are seeking a Customer Service Manager to join their team in Qatar.
RESPONSIBILITIES
• Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints
• Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints
• Promoting and sharing customer service policies to the wider customer service team and ensuring that they always comply
• Partnering with IT to develop and maintaining a sophisticated database of existing and prospective customers
• Periodically measuring customer satisfaction and recommend solutions
• Overseeing customer call centre operations to ensure uninterrupted high standards of customer service delivery within budget
• Providing input for setting up cross-functional SLAs and ensuring the compliance of the Customer Service department
Requirements
PROFILE
• Bachelor’s degree in Business Studies, Sales and Marketing, or similar field, ideally with an MBA or master’s qualification in a related subject
• 8-12 years’ experience in managing a customer services department in an organisation, preferably within the real estate industry
• Customer service centric mindset, with demonstrable experience in handling customer queries and complaints favourably
• Working knowledge of BPO operations for a small to mid-sized set up
• Good knowledge of Qatari culture, with a strong background of working in the country
• Excellent communication skills in spoken and written English and Arabic
• Due to our client’s ongoing commitment to Qatarization, our client’s first preference is to interview Qatari nationals for this opportunity.
Company : Vistas Global
Country : Qatar
Description : Telesales Agent Position
Job Description
1) Answer incoming calls from prospective customers.
2) Contact potential or existing customers to inform them about the company's products.
3) Responsible for closing sales deals over the phones and maintaining good customer relationships.
4) Persuade customers through demonstrating how the company's merchandise or services meet their needs.
5) Record the customer's personal information accurately.
Job Requirements
1) At least 2 years of working experience in the banking industry.
2) Proficient communication skills in the English language.
3) Skillful in using MS Office (Powerpoint, Excel, Outlook, OneNote etc.).
4) Candidates with Transferable or Family Visa will be preferred.
5) Can start working immediately.
Job Type: Full-time
Salary: QAR5,000.00 - QAR5,500.00 per month
We are currently looking for Customer Service Executive to join us: Position: Customer Care/ Customer Service Executive. Experience: 2+Years Experience. Shift Timings: 6.00AM to 2.00PM OR 2.00PM to 10.00PM (2 days weekly off) Salary: 5000QAR Availability to Join: Immediately * Candidates should be fluent in both Arabic & English - (Read/ Write & Speak). * Must have 2+years experience working in any domain. experienceRequirements:2 - 7 Years employmentType:Company Job educationRequirements:Unspecified qualifications:Unspecified responsibilities:Customer Service industry:Pharma/ Biotech/Clinical Research
Country : Qatar
Description : We are hiring a Secretary who can prepares files and retrieves reports, memos, meeting minutes, letters, presentations, charts & other documents using word processing, spreadsheet, database, or presentation software
Maintains executives schedules
Opens sorts & distributing incoming correspondence
Communicates & handle incoming & outgoing electronic communications on the behalf of the Excecutive Management
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Resolve customer complaints via phone, email, mail or social media • Conduct Lab tours. • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information through effective communication with the clients. • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and...
Job description: Responsibilities:
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listen to their wishes and concerns
• Sells services by establishing contact and developing relationships with prospects; recommending solutions.
• Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
• Must act as a bridge between the company and its current market and future markets.
Requirements:
• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
•Excellent organisational and administration skills
Salary: 3000 per month
Company : Gettco Freight,
Country : Qatar
Description : Looking for a Female experienced Customer service and operation staff in Gettco Freight under Al Faisal Holding Company in Qatar
Customer Service Representative Job is available with Qatar Telecom in Qatar, Doha. It is a Senior Level level role. This applicant should be Bachelor’s Degree qualified for this position. This job will expire on 10 March 2019. This job involves skills like Management, Project Management, Mobile, Arabic, Pressure, Multitasking, Communication, Management, Project Management, Mobile, Arabic, Pressure, Multitasking, Communication Experience required is 1 Year.
BPO PLUS------
Opportunity for Call Center Agents..
Please find below details and apply if you are Interested.
Should be Good in both Arabic & English
Minimum of 2 Years experience is required
Should be Open to work in 24/7 shifts
Only male candidates can Apply
Job Description :Looking for an experienced Receptionist in Qatar.Job Details:- Meet, greet and announce visitors in a professional manner.- Ensure visitors are identified in accordance with security procedures. Handle hotspot/visitor office space requests as required- Maintain visitor/guest security cards and new hire access badges.- Organize catered meals and provision of special equipment, as required.Job Requirements: Bachelor degree holder.Experience minimum 2 years in the same role.IT skill.Exceptional customer service skills
To respond to customer quires and requests through phone, email, web chat etc.and update necessary systems and details about the interaction and caller details Job Roles and Responsibilities • Answering telephone calls in a timely manner and providing helpful accurate information to callers. • Demonstrate high level of empathy during interactions with the caller. • Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed. • Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager. • Keeping database up to date • Ensure adherence to company policies, procedures and practices. • Providing good customer service to callers by always demonstrating showing positive behavior. • Attend training courses relevant to the role and implement the training as appropriate.
Description : Urgent Requirement For Service Advisor in Qatar(Apply Immediately)
We prefer someone who can join immediately,
Must have 5 years of experience As service advisor with luxury brands.
Nationality: Any
Local Candidates With NOC & QID
Salary: Best With Accommodation & Transportation
If interested, share your updated CV
description: Job position: Receptionist for a Gym
Salary: 4500 QR per month
Females only
No accommodation
Transportation by Company
Uniform provide by company
Candidates must know Gym equipment and be in good shape.
Candidates must have a very good level of English speaking and writing.
Candidates must be computer literate
Candidates must be welcoming and with high customer service skills
We welcome candidates that are active in sports.
Country : Qatar
Description : A group of companies is looking for a Receptionist and Data entry. Female, up to 35 years, with good command of English and excellent computing and data entry skills. Knowledge of Arabic is preferable but not strictly required
Country : Qatar
Description : Looking for Receptionists(Male and Female)
Candidates must be Arabic Speakers and must be based in Qatar with NOC. Interested Candidates send your updated CV
Company : Automotive Workshop
Country : Doha, Qatar
Description : Two Female Receptionist:
Education, Experience, and Licensing Requirements:
• University/college degree
• Hotel work experience
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• With Qatar Valid ID
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Welcome and induct clients to Ox Fitness Lab • Responsible for handling phone and email communications with clients • Maintain and update client records • Provide reports as requested by management • Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items • Induct new staff to uses of customer management system and administration duties • Assist with assessment and performance reviews of subordinate staff • Maintain cleanliness, tidiness and stock levels within the reception area • Promote...
IT Call Center Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following skill set and terms and conditions.
Bilingual Required (Excellent written and oral proficiency in Arabic and English languages are mandatory)
Role
To Serve users who all are calling to IT Helpdesk call center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining Call and problem database and is to support and maintain in-house computer systems, desktops, and peripherals as required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities
Answer IT Helpdesk calls and assess customers' technical support needs and handle/route accordingly
Provide first level technical support onsite for Internet connectivity and IT Issues using documented procedures and available tools
Identify and provide input on unique or recurring customer problems
Update customers about product line and service offerings, current products and technologies
Escalation of issues to Support teams in order to resolve the issue to the users’ complete satisfaction
Maintain accurate call logging and tracking into Call support database
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
Accurately document instances of hardware failure, repair, installation, and removal.
Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
Support development and implementation of new computer projects and new hardware installations.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executable, and respond to crises in accordance with business continuity and disaster recovery plans.
Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.
Write technical specifications for purchase of PCs, networking hardware and related products.
Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.
Work with end users to identify and deliver required PC service levels.
Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Receive and respond to incoming calls, IM’s, and/or e-mails regarding PC and/or hardware problems.
Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
Monitor and test PC performance to provide statistics and reports.
Construct, install, and test customized configurations based on various platforms and operating systems.
If necessary, liaise with third-party support and PC equipment vendors.
Provide guidance to junior members of the team if required.
Position Requirements
Education & Certification
University degree
Certifications in Microsoft, Linux or Cisco will be added advantage.
Knowledge & Experience
Excellent technical knowledge of network and PC hardware.
Hands-on hardware troubleshooting experience.
Extensive equipment support experience.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.
Company : Al Bidda Group
Country : Qatar
Description : We are looking Customer Service & Secretary
- Should be Arabic Lady (Speaking Arabic & English)
- Minimum 2-3 years Experiences
- Salary QAR. 3000 -6000 subject with experiences
- plus company Accommodation, Telephone expenses
The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Welcome and induct clients to Ox Fitness Lab • Responsible for handling phone and email communications with clients • Maintain and update client records • Provide reports as requested by management • Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items • Induct new staff to uses of customer management system and administration duties • Assist with assessment and performance reviews of subordinate staff • Maintain cleanliness, tidiness and stock levels within the reception area • Promote...
To guide, and act as mentor to the support engineers team to deliver IT services and support to customers. The team Leader will ensure the smooth operations, ensuring that SLAs are met and that quality targets are reached and maintained. - Coordinate with suppliers/vendors regarding spare parts delivery.To alert the supplier of shortages and performance issues within the supply chain. To brief service issues to the Customer's point of contact - Send weekly & monthly SLA reports to customers. - To conduct quality control checks and edit work if necessary, identifying and highlighting best practice for support engineers and sharing this with the team - Identify and escalate helpdesk calls that breach SLAs. - Ensure that all helpdesk jobs allocated to the team are kept up to date and promptly closed in the Help Desk system. Manages day to day operations of the team.
Company : Kozma and Kozma
Country : Qatar
Description : Call Center Agent
Job Description / Role:
The Position will be responsible for the following:
• Provide excellent customer service to clients
• Booking clients Appointments using a software
• Learn about the services we offer.
Requirements:
• Must have years of experience in customer service.
• We are only looking for the best and you must be a top performer and you will be tested.
• Must be Fluent in English with excellent speaking and writing skills.
• Must be friendly, cheerful and give a service with a smile.
• Must be organized & efficient
• Must be able to multi task
Pay Package:
QR3500 + Free Transportation
Telemarketing / Telesales
A Well Reputed Company Need
Female Telemarketing / Telesales for our sharjah
Based Company.
Preferably Husband / Father Visa.
Attractive Salary and Commission
Contact HR Department
salary negotiable
Employer Name-OSBMG---------
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Direct visitors to the appropriate person and office
• Liaising with relevant organizations, Social Media and Clients
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in- person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Candidate Profile:
• University Graduate / Degree of Diploma.
• Minimum 2 years related experience.
• Proven work experience
• Proficiency in Microsoft Office Suite
• Hands- on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and presentable appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time- management skills, with the ability to prioritize tasks
• Customer service attitude.
Language: English (Arabic is beneficial)
Application: Please send updated CV to below e-mail with your photo until August 20, 2019
Salary: Negotiable
Store Location: Medina Centrale - The Pearl Qatar
* Good teamwork skill
* Flexibility to do different tasks
* Ability to be friendly and polite, even when tired, or under pressure
* Responsible & Reliable
* Confidence in giving advice and information
* Positive
* Pleasant & Active
* Good customers service skill
main responsibility of this job holder is to attract potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Duties & Responsibilities
Resolve product or service problems by clarifying the customer’s complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
Manage large amounts of incoming calls.
Job Requirements
Minimum 2 years experience in a similar role
Excellent command in Arabic and English.
VINIRMA Consulting is currently looking for Customer Care Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following Skillset & terms and conditions.
Experience & Skills:
• Should have customer service experience like attending telephone calls and also using computers.
• Arab Nationals who can speak English language.
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month)
ALLIANCE QATAR ---------
Description : Designation : Receptionist
Female,
Must be presentable and with pleasing personality
Can join immediately.
Excellent communication and organizational skills
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Welcome and induct clients to Ox Fitness Lab • Responsible for handling phone and email communications with clients • Maintain and update client records • Provide reports as requested by management • Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items • Induct new staff to uses of customer management system and administration duties • Assist with assessment and performance reviews of subordinate staff • Maintain cleanliness, tidiness and stock levels within the reception area • Promote...
Company : Coastal Qatar
Country : Qatar
Description : We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Nationality : Philippines Female Only
Job Type: Full-time
Linum Consult’s client is a major organisation in Qatar. They are seeking a Customer Service Manager to join their team in Qatar.
RESPONSIBILITIES
• Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints
• Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints
• Promoting and sharing customer service policies to the wider customer service team and ensuring that they always comply
• Partnering with IT to develop and maintaining a sophisticated database of existing and prospective customers
• Periodically measuring customer satisfaction and recommend solutions
• Overseeing customer call centre operations to ensure uninterrupted high standards of customer service delivery within budget
• Providing input for setting up cross-functional SLAs and ensuring the compliance of the Customer Service department
Requirements
PROFILE
• Bachelor’s degree in Business Studies, Sales and Marketing, or similar field, ideally with an MBA or master’s qualification in a related subject
• 8-12 years’ experience in managing a customer services department in an organisation, preferably within the real estate industry
• Customer service centric mindset, with demonstrable experience in handling customer queries and complaints favourably
• Working knowledge of BPO operations for a small to mid-sized set up
• Good knowledge of Qatari culture, with a strong background of working in the country
• Excellent communication skills in spoken and written English and Arabic
• Due to our client’s ongoing commitment to Qatarization, our client’s first preference is to interview Qatari nationals for this opportunity.
Company : Vistas Global
Country : Qatar
Description : Telesales Agent Position
Job Description
1) Answer incoming calls from prospective customers.
2) Contact potential or existing customers to inform them about the company's products.
3) Responsible for closing sales deals over the phones and maintaining good customer relationships.
4) Persuade customers through demonstrating how the company's merchandise or services meet their needs.
5) Record the customer's personal information accurately.
Job Requirements
1) At least 2 years of working experience in the banking industry.
2) Proficient communication skills in the English language.
3) Skillful in using MS Office (Powerpoint, Excel, Outlook, OneNote etc.).
4) Candidates with Transferable or Family Visa will be preferred.
5) Can start working immediately.
Job Type: Full-time
Salary: QAR5,000.00 - QAR5,500.00 per month
We are currently looking for Customer Service Executive to join us: Position: Customer Care/ Customer Service Executive. Experience: 2+Years Experience. Shift Timings: 6.00AM to 2.00PM OR 2.00PM to 10.00PM (2 days weekly off) Salary: 5000QAR Availability to Join: Immediately * Candidates should be fluent in both Arabic & English - (Read/ Write & Speak). * Must have 2+years experience working in any domain. experienceRequirements:2 - 7 Years employmentType:Company Job educationRequirements:Unspecified qualifications:Unspecified responsibilities:Customer Service industry:Pharma/ Biotech/Clinical Research
Country : Qatar
Description : We are hiring a Secretary who can prepares files and retrieves reports, memos, meeting minutes, letters, presentations, charts & other documents using word processing, spreadsheet, database, or presentation software
Maintains executives schedules
Opens sorts & distributing incoming correspondence
Communicates & handle incoming & outgoing electronic communications on the behalf of the Excecutive Management
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Resolve customer complaints via phone, email, mail or social media • Conduct Lab tours. • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information through effective communication with the clients. • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and...
Job description: Responsibilities:
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listen to their wishes and concerns
• Sells services by establishing contact and developing relationships with prospects; recommending solutions.
• Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
• Must act as a bridge between the company and its current market and future markets.
Requirements:
• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
•Excellent organisational and administration skills
Salary: 3000 per month
Company : Gettco Freight,
Country : Qatar
Description : Looking for a Female experienced Customer service and operation staff in Gettco Freight under Al Faisal Holding Company in Qatar
Customer Service Representative Job is available with Qatar Telecom in Qatar, Doha. It is a Senior Level level role. This applicant should be Bachelor’s Degree qualified for this position. This job will expire on 10 March 2019. This job involves skills like Management, Project Management, Mobile, Arabic, Pressure, Multitasking, Communication, Management, Project Management, Mobile, Arabic, Pressure, Multitasking, Communication Experience required is 1 Year.
BPO PLUS------
Opportunity for Call Center Agents..
Please find below details and apply if you are Interested.
Should be Good in both Arabic & English
Minimum of 2 Years experience is required
Should be Open to work in 24/7 shifts
Only male candidates can Apply
Job Description :Looking for an experienced Receptionist in Qatar.Job Details:- Meet, greet and announce visitors in a professional manner.- Ensure visitors are identified in accordance with security procedures. Handle hotspot/visitor office space requests as required- Maintain visitor/guest security cards and new hire access badges.- Organize catered meals and provision of special equipment, as required.Job Requirements: Bachelor degree holder.Experience minimum 2 years in the same role.IT skill.Exceptional customer service skills
To respond to customer quires and requests through phone, email, web chat etc.and update necessary systems and details about the interaction and caller details Job Roles and Responsibilities • Answering telephone calls in a timely manner and providing helpful accurate information to callers. • Demonstrate high level of empathy during interactions with the caller. • Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed. • Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager. • Keeping database up to date • Ensure adherence to company policies, procedures and practices. • Providing good customer service to callers by always demonstrating showing positive behavior. • Attend training courses relevant to the role and implement the training as appropriate.
Description : Urgent Requirement For Service Advisor in Qatar(Apply Immediately)
We prefer someone who can join immediately,
Must have 5 years of experience As service advisor with luxury brands.
Nationality: Any
Local Candidates With NOC & QID
Salary: Best With Accommodation & Transportation
If interested, share your updated CV
description: Job position: Receptionist for a Gym
Salary: 4500 QR per month
Females only
No accommodation
Transportation by Company
Uniform provide by company
Candidates must know Gym equipment and be in good shape.
Candidates must have a very good level of English speaking and writing.
Candidates must be computer literate
Candidates must be welcoming and with high customer service skills
We welcome candidates that are active in sports.
Country : Qatar
Description : A group of companies is looking for a Receptionist and Data entry. Female, up to 35 years, with good command of English and excellent computing and data entry skills. Knowledge of Arabic is preferable but not strictly required
Country : Qatar
Description : Looking for Receptionists(Male and Female)
Candidates must be Arabic Speakers and must be based in Qatar with NOC. Interested Candidates send your updated CV
Company : Automotive Workshop
Country : Doha, Qatar
Description : Two Female Receptionist:
Education, Experience, and Licensing Requirements:
• University/college degree
• Hotel work experience
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• With Qatar Valid ID
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Welcome and induct clients to Ox Fitness Lab • Responsible for handling phone and email communications with clients • Maintain and update client records • Provide reports as requested by management • Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items • Induct new staff to uses of customer management system and administration duties • Assist with assessment and performance reviews of subordinate staff • Maintain cleanliness, tidiness and stock levels within the reception area • Promote...
IT Call Center Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following skill set and terms and conditions.
Bilingual Required (Excellent written and oral proficiency in Arabic and English languages are mandatory)
Role
To Serve users who all are calling to IT Helpdesk call center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining Call and problem database and is to support and maintain in-house computer systems, desktops, and peripherals as required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities
Answer IT Helpdesk calls and assess customers' technical support needs and handle/route accordingly
Provide first level technical support onsite for Internet connectivity and IT Issues using documented procedures and available tools
Identify and provide input on unique or recurring customer problems
Update customers about product line and service offerings, current products and technologies
Escalation of issues to Support teams in order to resolve the issue to the users’ complete satisfaction
Maintain accurate call logging and tracking into Call support database
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
Accurately document instances of hardware failure, repair, installation, and removal.
Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
Support development and implementation of new computer projects and new hardware installations.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executable, and respond to crises in accordance with business continuity and disaster recovery plans.
Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.
Write technical specifications for purchase of PCs, networking hardware and related products.
Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.
Work with end users to identify and deliver required PC service levels.
Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Receive and respond to incoming calls, IM’s, and/or e-mails regarding PC and/or hardware problems.
Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
Monitor and test PC performance to provide statistics and reports.
Construct, install, and test customized configurations based on various platforms and operating systems.
If necessary, liaise with third-party support and PC equipment vendors.
Provide guidance to junior members of the team if required.
Position Requirements
Education & Certification
University degree
Certifications in Microsoft, Linux or Cisco will be added advantage.
Knowledge & Experience
Excellent technical knowledge of network and PC hardware.
Hands-on hardware troubleshooting experience.
Extensive equipment support experience.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.