Company : Automotive Workshop
Country : Doha, Qatar
Description : Two Female Receptionist:
Education, Experience, and Licensing Requirements:
• University/college degree
• Hotel work experience
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• With Qatar Valid ID
ALLIANCE QATAR ---------
Description : Designation : Receptionist
Female,
Must be presentable and with pleasing personality
Can join immediately.
Excellent communication and organizational skills
BPO PLUS------
Opportunity for Call Center Agents..
Please find below details and apply if you are Interested.
Should be Good in both Arabic & English
Minimum of 2 Years experience is required
Should be Open to work in 24/7 shifts
Only male candidates can Apply
Company : Coastal Qatar
Country : Qatar
Description : We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Nationality : Philippines Female Only
Job Type: Full-time
main responsibility of this job holder is to attract potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Duties & Responsibilities
Resolve product or service problems by clarifying the customer’s complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
Manage large amounts of incoming calls.
Job Requirements
Minimum 2 years experience in a similar role
Excellent command in Arabic and English.
Language: English (Arabic is beneficial)
Application: Please send updated CV to below e-mail with your photo until August 20, 2019
Salary: Negotiable
Store Location: Medina Centrale - The Pearl Qatar
* Good teamwork skill
* Flexibility to do different tasks
* Ability to be friendly and polite, even when tired, or under pressure
* Responsible & Reliable
* Confidence in giving advice and information
* Positive
* Pleasant & Active
* Good customers service skill
Country : Qatar
Description : Job Opportunity in Qatar.
Reach Group is looking for Guest Service Expert (Receptionist - Female).
Requirements:
- Excellent Communication skills.
- Excellent spoken & Written English.
- The candidate must resident in Qatar.
If you're interested, please email your resume to (hs@reachimmigration.com) with the title of the job in the subject line.
Country : Qatar
Description : Looking for Receptionists(Male and Female)
Candidates must be Arabic Speakers and must be based in Qatar with NOC. Interested Candidates send your updated CV
Country : Qatar
Description : We are looking for a suitable candidate to be enough proficient to employ as a General Manager in the field of aluminum and cladding works along with the below-mentioned qualifications;
1 - BSc in Mechanical or Civil engineering
2 - Minimum years of experience 15 years in Aluminum and cladding works in the Gulf Area or in Europe , with past experience in high rise tower projects.
3 - Preferably has PMP
4 - Good command of English
5 - On single status for the first six months
6 - Good command of Auto cad ,Etc.
Company : Imperium
Country : qatar
Description : Customer service/telesales representative
Job Description
Reporting directly to the Managing Director
The successful candidate will act as the main point of communication with potential (and existing) Imperium clients.
The Sales Representative will be responsible for all sales activities and will manage the quality and consistency of all Imperium products and service delivery.
Responsibilities:
Present and sell company products and services (personal training, group training, class training at various locations, nutrition services and any other services Imperium provides) to current and potential clients in the assigned territory/market segment.
Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
Seek out opportunities to increase business in all service areas.
Identify sales prospects and contact these and other accounts as assigned.
Client lead management
Establish and maintain current and potential client relationships.
Update company client records
Help develop and submit professional, clear and effective proposals/emails for current and prospective customers.
Provide a consistently high level of service to Imperium clients regarding Imperium services, customer enquiries, concerns and complaints.
Stay up-to-date on new product and services, promotion opportunities, special developments, market conditions, competitors’ activities as well as advertising and promotional trends.
Communicate new opportunities, special developments, information, or feedback gathered through networking activities to appropriate company staff.
Participate in sales meetings, networking events (inside and outside of core business hours).
Stay current on customer and industry trends.
Understand competitor strategies, capabilities and pricing to better position Imperium advantageously.
Building long term relationships with customers, acting with integrity, building trust and credibility.
Skills
Essential
Sales or Customer Service experience
Self-driven, sales-oriented with proven ability to reach targets and will have a clear focus on high quality and professional customer service.
Positive outlook, strong interpersonal and communication skills
Company : Vistas Global
Country : Qatar
Description : Telesales Agent Position
Job Description
1) Answer incoming calls from prospective customers.
2) Contact potential or existing customers to inform them about the company's products.
3) Responsible for closing sales deals over the phones and maintaining good customer relationships.
4) Persuade customers through demonstrating how the company's merchandise or services meet their needs.
5) Record the customer's personal information accurately.
Job Requirements
1) At least 2 years of working experience in the banking industry.
2) Proficient communication skills in the English language.
3) Skillful in using MS Office (Powerpoint, Excel, Outlook, OneNote etc.).
4) Candidates with Transferable or Family Visa will be preferred.
5) Can start working immediately.
Job Type: Full-time
Salary: QAR5,000.00 - QAR5,500.00 per month
description: Job position: Receptionist for a Gym
Salary: 4500 QR per month
Females only
No accommodation
Transportation by Company
Uniform provide by company
Candidates must know Gym equipment and be in good shape.
Candidates must have a very good level of English speaking and writing.
Candidates must be computer literate
Candidates must be welcoming and with high customer service skills
We welcome candidates that are active in sports.
Company : Nair Systems
Country : Qatar
Description : Nair Systems is currently looking for Inside Client Relationship Intern for our Qatar operations.
We are looking for someone who can build long term relationships with mid level to senior level IT Management professional over the phone and other offline communication channels with a focus on identifying new opportunities to provide onsite services of IT Technology and Domain Consultants on a time and material basis (with a monthly professional service fee). Effectively utilize LinkedIn and other professional social media and networking platforms to increase our reach, and expand relationships that can be monetised in a mutually beneficial and long term basis.
Qualification: Pursuing or completed bachelor's degree
Should you be interested in this opportunity, please send your latest resume in MS Word format
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary
VINIRMA Consulting is currently looking for Customer Care Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following Skillset & terms and conditions.
Experience & Skills:
• Should have customer service experience like attending telephone calls and also using computers.
• Arab Nationals who can speak English language.
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month)
To respond to customer quires and requests through phone, email, web chat etc.and update necessary systems and details about the interaction and caller details Job Roles and Responsibilities • Answering telephone calls in a timely manner and providing helpful accurate information to callers. • Demonstrate high level of empathy during interactions with the caller. • Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed. • Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager. • Keeping database up to date • Ensure adherence to company policies, procedures and practices. • Providing good customer service to callers by always demonstrating showing positive behavior. • Attend training courses relevant to the role and implement the training as appropriate.
Description : Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project, open issues and pain-points within Customer Care operations. Designing and applying appropriate project management standards for Customer Care operations
The role will also require a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills.
Job Description :Looking for an experienced Receptionist in Qatar.Job Details:- Meet, greet and announce visitors in a professional manner.- Ensure visitors are identified in accordance with security procedures. Handle hotspot/visitor office space requests as required- Maintain visitor/guest security cards and new hire access badges.- Organize catered meals and provision of special equipment, as required.Job Requirements: Bachelor degree holder.Experience minimum 2 years in the same role.IT skill.Exceptional customer service skills
The Receptionist is responsible to smoothly and efficiently run the front desk and all incoming and outgoing transactions. The Receptionist ensures that the appointment books are well maintained, coordinated and able to provide a general administrative and clerical support when required. Furthermore, the most important aspect of the job is to maintain decorum and a high degree of quality communication between the various parties concerned and be able to greet clients and guests with enthusiasm.
Skills
A minimum of 2 years customer service and administrative experience; with Excellent written and verbal communication skills and multi-tasking skills
Education
Holder of Certificate/Diploma of any Business or Communication course or Equivalent experience of 2 to 3 years
Company : Al Bidda Group
Country : Qatar
Description : We are looking Customer Service & Secretary
- Should be Arabic Lady (Speaking Arabic & English)
- Minimum 2-3 years Experiences
- Salary QAR. 3000 -6000 subject with experiences
- plus company Accommodation, Telephone expenses
IT Call Center Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following skill set and terms and conditions.
Bilingual Required (Excellent written and oral proficiency in Arabic and English languages are mandatory)
Role
To Serve users who all are calling to IT Helpdesk call center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining Call and problem database and is to support and maintain in-house computer systems, desktops, and peripherals as required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities
Answer IT Helpdesk calls and assess customers' technical support needs and handle/route accordingly
Provide first level technical support onsite for Internet connectivity and IT Issues using documented procedures and available tools
Identify and provide input on unique or recurring customer problems
Update customers about product line and service offerings, current products and technologies
Escalation of issues to Support teams in order to resolve the issue to the users’ complete satisfaction
Maintain accurate call logging and tracking into Call support database
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
Accurately document instances of hardware failure, repair, installation, and removal.
Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
Support development and implementation of new computer projects and new hardware installations.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executable, and respond to crises in accordance with business continuity and disaster recovery plans.
Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.
Write technical specifications for purchase of PCs, networking hardware and related products.
Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.
Work with end users to identify and deliver required PC service levels.
Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Receive and respond to incoming calls, IM’s, and/or e-mails regarding PC and/or hardware problems.
Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
Monitor and test PC performance to provide statistics and reports.
Construct, install, and test customized configurations based on various platforms and operating systems.
If necessary, liaise with third-party support and PC equipment vendors.
Provide guidance to junior members of the team if required.
Position Requirements
Education & Certification
University degree
Certifications in Microsoft, Linux or Cisco will be added advantage.
Knowledge & Experience
Excellent technical knowledge of network and PC hardware.
Hands-on hardware troubleshooting experience.
Extensive equipment support experience.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Resolve customer complaints via phone, email, mail or social media • Conduct Lab tours. • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information through effective communication with the clients. • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and...
TASCO -------
Country : Qatar
Description : Urgently Needed Female Tele Marketing Executive with suitable experience.
should have knoledge about marketing with must read and write English
MS Office
We are currently looking for Customer Service Executive to join us: Position: Customer Care/ Customer Service Executive. Experience: 2+Years Experience. Shift Timings: 6.00AM to 2.00PM OR 2.00PM to 10.00PM (2 days weekly off) Salary: 5000QAR Availability to Join: Immediately * Candidates should be fluent in both Arabic & English - (Read/ Write & Speak). * Must have 2+years experience working in any domain. experienceRequirements:2 - 7 Years employmentType:Company Job educationRequirements:Unspecified qualifications:Unspecified responsibilities:Customer Service industry:Pharma/ Biotech/Clinical Research
Country : Qatar
Description : We are hiring a Secretary who can prepares files and retrieves reports, memos, meeting minutes, letters, presentations, charts & other documents using word processing, spreadsheet, database, or presentation software
Maintains executives schedules
Opens sorts & distributing incoming correspondence
Communicates & handle incoming & outgoing electronic communications on the behalf of the Excecutive Management
Linum Consult’s client is a major organisation in Qatar. They are seeking a Customer Service Manager to join their team in Qatar.
RESPONSIBILITIES
• Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints
• Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints
• Promoting and sharing customer service policies to the wider customer service team and ensuring that they always comply
• Partnering with IT to develop and maintaining a sophisticated database of existing and prospective customers
• Periodically measuring customer satisfaction and recommend solutions
• Overseeing customer call centre operations to ensure uninterrupted high standards of customer service delivery within budget
• Providing input for setting up cross-functional SLAs and ensuring the compliance of the Customer Service department
Requirements
PROFILE
• Bachelor’s degree in Business Studies, Sales and Marketing, or similar field, ideally with an MBA or master’s qualification in a related subject
• 8-12 years’ experience in managing a customer services department in an organisation, preferably within the real estate industry
• Customer service centric mindset, with demonstrable experience in handling customer queries and complaints favourably
• Working knowledge of BPO operations for a small to mid-sized set up
• Good knowledge of Qatari culture, with a strong background of working in the country
• Excellent communication skills in spoken and written English and Arabic
• Due to our client’s ongoing commitment to Qatarization, our client’s first preference is to interview Qatari nationals for this opportunity.
To guide, and act as mentor to the support engineers team to deliver IT services and support to customers. The team Leader will ensure the smooth operations, ensuring that SLAs are met and that quality targets are reached and maintained. - Coordinate with suppliers/vendors regarding spare parts delivery.To alert the supplier of shortages and performance issues within the supply chain. To brief service issues to the Customer's point of contact - Send weekly & monthly SLA reports to customers. - To conduct quality control checks and edit work if necessary, identifying and highlighting best practice for support engineers and sharing this with the team - Identify and escalate helpdesk calls that breach SLAs. - Ensure that all helpdesk jobs allocated to the team are kept up to date and promptly closed in the Help Desk system. Manages day to day operations of the team.
Qatar airways------
Reporting to the Senior Manager, Digital Innovation, you will be responsible for handling the consumer research section of the marketing department to include planning, researching, collecting and assessing accurate consumer behaviour and competitive data to ensure proficiency in planning offline and online marketing activities adequate to our target segment’s profile, lifestyle and attributes. You will be responsible for working ethically in a dynamic working environment with a team spirit and high level of competence.
Specific accountabilities include:
In collaboration with line manager, responsible for managing the research section of the marketing department with high level of professionalism.
Deploy the necessary efforts and practices with internal and external resources to ensure the collected data is clear, authentic, and reliable and professionally contribute to the strategic marketing planning processes.
Pick and lead the best practices and methodology to conduct research, collect data, assess result and findings, and present insights & recommendations.
Oversee research planning and findings to ensure expected Return on Investment (ROI) is delivered, and the most insightful results are utilised for the benefits of the airline’s marketing strategy and plans.
Conduct, in liaison with external and internal parties and under the supervision of the line manager, market research and extract the necessary insights to measure consumers’ behaviour and expectations, digital media consumption habits, and ensure maximum effectiveness in all major digital marketing initiatives.
Sustain a consistent search methodology to keep the marketing team up-to-date with recent trends and evolvement in the aviation industry.
ABOUT YOU
To be successful in this role, you will need a minimum of five years of experience combined with a Bachelors level qualification in Marketing or a related field. You should have a strong understanding of recent marketing trends and environments and be well versed in consumer research methodology development, deployment and assessment. Prior experience working in a multinational company (preferably an airline) would be well regarded.
Description : Urgent Requirement For Service Advisor in Qatar(Apply Immediately)
We prefer someone who can join immediately,
Must have 5 years of experience As service advisor with luxury brands.
Nationality: Any
Local Candidates With NOC & QID
Salary: Best With Accommodation & Transportation
If interested, share your updated CV
Teyseer Services Company W.L.L.-----
We are looking for a Customer Service Supervisor for one of our project. Specific responsibilities and duties may include, but are not limited to the following: Position Details: • Candidates must have minimum five years of experience in Customer service in Facilities management background. • Responsible for improving customer service experience, create engaged customers and facilitate organic growth • Taking ownership of customers issues and following problems through to resolution • Setting a clear mission and deploying strategies focused towards that mission • Develop service procedures, policies and standards • Keep accurate records and document customer service actions and discussions • Analyze statistics and compile accurate reports • Keep ahead of industry’s developments and apply best practices to areas of improvement • Control resources and utilize assets to achieve qualitative and quantitative targets • Maintain an orderly workflow according to priorities
Company : Automotive Workshop
Country : Doha, Qatar
Description : Two Female Receptionist:
Education, Experience, and Licensing Requirements:
• University/college degree
• Hotel work experience
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• With Qatar Valid ID
ALLIANCE QATAR ---------
Description : Designation : Receptionist
Female,
Must be presentable and with pleasing personality
Can join immediately.
Excellent communication and organizational skills
BPO PLUS------
Opportunity for Call Center Agents..
Please find below details and apply if you are Interested.
Should be Good in both Arabic & English
Minimum of 2 Years experience is required
Should be Open to work in 24/7 shifts
Only male candidates can Apply
Company : Coastal Qatar
Country : Qatar
Description : We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Nationality : Philippines Female Only
Job Type: Full-time
main responsibility of this job holder is to attract potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Duties & Responsibilities
Resolve product or service problems by clarifying the customer’s complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
Manage large amounts of incoming calls.
Job Requirements
Minimum 2 years experience in a similar role
Excellent command in Arabic and English.
Language: English (Arabic is beneficial)
Application: Please send updated CV to below e-mail with your photo until August 20, 2019
Salary: Negotiable
Store Location: Medina Centrale - The Pearl Qatar
* Good teamwork skill
* Flexibility to do different tasks
* Ability to be friendly and polite, even when tired, or under pressure
* Responsible & Reliable
* Confidence in giving advice and information
* Positive
* Pleasant & Active
* Good customers service skill
Country : Qatar
Description : Job Opportunity in Qatar.
Reach Group is looking for Guest Service Expert (Receptionist - Female).
Requirements:
- Excellent Communication skills.
- Excellent spoken & Written English.
- The candidate must resident in Qatar.
If you're interested, please email your resume to (hs@reachimmigration.com) with the title of the job in the subject line.
Country : Qatar
Description : Looking for Receptionists(Male and Female)
Candidates must be Arabic Speakers and must be based in Qatar with NOC. Interested Candidates send your updated CV
Country : Qatar
Description : We are looking for a suitable candidate to be enough proficient to employ as a General Manager in the field of aluminum and cladding works along with the below-mentioned qualifications;
1 - BSc in Mechanical or Civil engineering
2 - Minimum years of experience 15 years in Aluminum and cladding works in the Gulf Area or in Europe , with past experience in high rise tower projects.
3 - Preferably has PMP
4 - Good command of English
5 - On single status for the first six months
6 - Good command of Auto cad ,Etc.
Company : Imperium
Country : qatar
Description : Customer service/telesales representative
Job Description
Reporting directly to the Managing Director
The successful candidate will act as the main point of communication with potential (and existing) Imperium clients.
The Sales Representative will be responsible for all sales activities and will manage the quality and consistency of all Imperium products and service delivery.
Responsibilities:
Present and sell company products and services (personal training, group training, class training at various locations, nutrition services and any other services Imperium provides) to current and potential clients in the assigned territory/market segment.
Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
Seek out opportunities to increase business in all service areas.
Identify sales prospects and contact these and other accounts as assigned.
Client lead management
Establish and maintain current and potential client relationships.
Update company client records
Help develop and submit professional, clear and effective proposals/emails for current and prospective customers.
Provide a consistently high level of service to Imperium clients regarding Imperium services, customer enquiries, concerns and complaints.
Stay up-to-date on new product and services, promotion opportunities, special developments, market conditions, competitors’ activities as well as advertising and promotional trends.
Communicate new opportunities, special developments, information, or feedback gathered through networking activities to appropriate company staff.
Participate in sales meetings, networking events (inside and outside of core business hours).
Stay current on customer and industry trends.
Understand competitor strategies, capabilities and pricing to better position Imperium advantageously.
Building long term relationships with customers, acting with integrity, building trust and credibility.
Skills
Essential
Sales or Customer Service experience
Self-driven, sales-oriented with proven ability to reach targets and will have a clear focus on high quality and professional customer service.
Positive outlook, strong interpersonal and communication skills
Company : Vistas Global
Country : Qatar
Description : Telesales Agent Position
Job Description
1) Answer incoming calls from prospective customers.
2) Contact potential or existing customers to inform them about the company's products.
3) Responsible for closing sales deals over the phones and maintaining good customer relationships.
4) Persuade customers through demonstrating how the company's merchandise or services meet their needs.
5) Record the customer's personal information accurately.
Job Requirements
1) At least 2 years of working experience in the banking industry.
2) Proficient communication skills in the English language.
3) Skillful in using MS Office (Powerpoint, Excel, Outlook, OneNote etc.).
4) Candidates with Transferable or Family Visa will be preferred.
5) Can start working immediately.
Job Type: Full-time
Salary: QAR5,000.00 - QAR5,500.00 per month
description: Job position: Receptionist for a Gym
Salary: 4500 QR per month
Females only
No accommodation
Transportation by Company
Uniform provide by company
Candidates must know Gym equipment and be in good shape.
Candidates must have a very good level of English speaking and writing.
Candidates must be computer literate
Candidates must be welcoming and with high customer service skills
We welcome candidates that are active in sports.
Company : Nair Systems
Country : Qatar
Description : Nair Systems is currently looking for Inside Client Relationship Intern for our Qatar operations.
We are looking for someone who can build long term relationships with mid level to senior level IT Management professional over the phone and other offline communication channels with a focus on identifying new opportunities to provide onsite services of IT Technology and Domain Consultants on a time and material basis (with a monthly professional service fee). Effectively utilize LinkedIn and other professional social media and networking platforms to increase our reach, and expand relationships that can be monetised in a mutually beneficial and long term basis.
Qualification: Pursuing or completed bachelor's degree
Should you be interested in this opportunity, please send your latest resume in MS Word format
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary
VINIRMA Consulting is currently looking for Customer Care Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following Skillset & terms and conditions.
Experience & Skills:
• Should have customer service experience like attending telephone calls and also using computers.
• Arab Nationals who can speak English language.
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month)
To respond to customer quires and requests through phone, email, web chat etc.and update necessary systems and details about the interaction and caller details Job Roles and Responsibilities • Answering telephone calls in a timely manner and providing helpful accurate information to callers. • Demonstrate high level of empathy during interactions with the caller. • Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed. • Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager. • Keeping database up to date • Ensure adherence to company policies, procedures and practices. • Providing good customer service to callers by always demonstrating showing positive behavior. • Attend training courses relevant to the role and implement the training as appropriate.
Description : Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project, open issues and pain-points within Customer Care operations. Designing and applying appropriate project management standards for Customer Care operations
The role will also require a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills.
Job Description :Looking for an experienced Receptionist in Qatar.Job Details:- Meet, greet and announce visitors in a professional manner.- Ensure visitors are identified in accordance with security procedures. Handle hotspot/visitor office space requests as required- Maintain visitor/guest security cards and new hire access badges.- Organize catered meals and provision of special equipment, as required.Job Requirements: Bachelor degree holder.Experience minimum 2 years in the same role.IT skill.Exceptional customer service skills
The Receptionist is responsible to smoothly and efficiently run the front desk and all incoming and outgoing transactions. The Receptionist ensures that the appointment books are well maintained, coordinated and able to provide a general administrative and clerical support when required. Furthermore, the most important aspect of the job is to maintain decorum and a high degree of quality communication between the various parties concerned and be able to greet clients and guests with enthusiasm.
Skills
A minimum of 2 years customer service and administrative experience; with Excellent written and verbal communication skills and multi-tasking skills
Education
Holder of Certificate/Diploma of any Business or Communication course or Equivalent experience of 2 to 3 years
Company : Al Bidda Group
Country : Qatar
Description : We are looking Customer Service & Secretary
- Should be Arabic Lady (Speaking Arabic & English)
- Minimum 2-3 years Experiences
- Salary QAR. 3000 -6000 subject with experiences
- plus company Accommodation, Telephone expenses
IT Call Center Executive for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following skill set and terms and conditions.
Bilingual Required (Excellent written and oral proficiency in Arabic and English languages are mandatory)
Role
To Serve users who all are calling to IT Helpdesk call center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining Call and problem database and is to support and maintain in-house computer systems, desktops, and peripherals as required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities
Answer IT Helpdesk calls and assess customers' technical support needs and handle/route accordingly
Provide first level technical support onsite for Internet connectivity and IT Issues using documented procedures and available tools
Identify and provide input on unique or recurring customer problems
Update customers about product line and service offerings, current products and technologies
Escalation of issues to Support teams in order to resolve the issue to the users’ complete satisfaction
Maintain accurate call logging and tracking into Call support database
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
Accurately document instances of hardware failure, repair, installation, and removal.
Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
Support development and implementation of new computer projects and new hardware installations.
Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executable, and respond to crises in accordance with business continuity and disaster recovery plans.
Conduct research on computer products in support of PC procurement and development efforts. Evaluate and recommend hardware products for purchase.
Write technical specifications for purchase of PCs, networking hardware and related products.
Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs.
Work with end users to identify and deliver required PC service levels.
Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Receive and respond to incoming calls, IM’s, and/or e-mails regarding PC and/or hardware problems.
Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
Monitor and test PC performance to provide statistics and reports.
Construct, install, and test customized configurations based on various platforms and operating systems.
If necessary, liaise with third-party support and PC equipment vendors.
Provide guidance to junior members of the team if required.
Position Requirements
Education & Certification
University degree
Certifications in Microsoft, Linux or Cisco will be added advantage.
Knowledge & Experience
Excellent technical knowledge of network and PC hardware.
Hands-on hardware troubleshooting experience.
Extensive equipment support experience.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.
We are a state-of-the-art fitness centre that integrates health, training and lifestyle in a dynamic and motivating environment. The main objective at OxFitness Lab is to personalise the journey of our members through the most innovative training concepts, that will support our members in realising their goals and enhancing their lifestyle. “It’s not a fad, it’s not a phase, it’s a positive lifestyle experience†Responsibilities: • Resolve customer complaints via phone, email, mail or social media • Conduct Lab tours. • Identify and assess customers’ needs to achieve satisfaction • Provide accurate, valid and complete information through effective communication with the clients. • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and...
TASCO -------
Country : Qatar
Description : Urgently Needed Female Tele Marketing Executive with suitable experience.
should have knoledge about marketing with must read and write English
MS Office
We are currently looking for Customer Service Executive to join us: Position: Customer Care/ Customer Service Executive. Experience: 2+Years Experience. Shift Timings: 6.00AM to 2.00PM OR 2.00PM to 10.00PM (2 days weekly off) Salary: 5000QAR Availability to Join: Immediately * Candidates should be fluent in both Arabic & English - (Read/ Write & Speak). * Must have 2+years experience working in any domain. experienceRequirements:2 - 7 Years employmentType:Company Job educationRequirements:Unspecified qualifications:Unspecified responsibilities:Customer Service industry:Pharma/ Biotech/Clinical Research
Country : Qatar
Description : We are hiring a Secretary who can prepares files and retrieves reports, memos, meeting minutes, letters, presentations, charts & other documents using word processing, spreadsheet, database, or presentation software
Maintains executives schedules
Opens sorts & distributing incoming correspondence
Communicates & handle incoming & outgoing electronic communications on the behalf of the Excecutive Management
Linum Consult’s client is a major organisation in Qatar. They are seeking a Customer Service Manager to join their team in Qatar.
RESPONSIBILITIES
• Overseeing daily operations of handling customer enquiries, calls, visits, request, and complaints
• Overseeing the drafting and distribution of written and verbal correspondence regarding customer enquiries and complaints
• Promoting and sharing customer service policies to the wider customer service team and ensuring that they always comply
• Partnering with IT to develop and maintaining a sophisticated database of existing and prospective customers
• Periodically measuring customer satisfaction and recommend solutions
• Overseeing customer call centre operations to ensure uninterrupted high standards of customer service delivery within budget
• Providing input for setting up cross-functional SLAs and ensuring the compliance of the Customer Service department
Requirements
PROFILE
• Bachelor’s degree in Business Studies, Sales and Marketing, or similar field, ideally with an MBA or master’s qualification in a related subject
• 8-12 years’ experience in managing a customer services department in an organisation, preferably within the real estate industry
• Customer service centric mindset, with demonstrable experience in handling customer queries and complaints favourably
• Working knowledge of BPO operations for a small to mid-sized set up
• Good knowledge of Qatari culture, with a strong background of working in the country
• Excellent communication skills in spoken and written English and Arabic
• Due to our client’s ongoing commitment to Qatarization, our client’s first preference is to interview Qatari nationals for this opportunity.
To guide, and act as mentor to the support engineers team to deliver IT services and support to customers. The team Leader will ensure the smooth operations, ensuring that SLAs are met and that quality targets are reached and maintained. - Coordinate with suppliers/vendors regarding spare parts delivery.To alert the supplier of shortages and performance issues within the supply chain. To brief service issues to the Customer's point of contact - Send weekly & monthly SLA reports to customers. - To conduct quality control checks and edit work if necessary, identifying and highlighting best practice for support engineers and sharing this with the team - Identify and escalate helpdesk calls that breach SLAs. - Ensure that all helpdesk jobs allocated to the team are kept up to date and promptly closed in the Help Desk system. Manages day to day operations of the team.
Qatar airways------
Reporting to the Senior Manager, Digital Innovation, you will be responsible for handling the consumer research section of the marketing department to include planning, researching, collecting and assessing accurate consumer behaviour and competitive data to ensure proficiency in planning offline and online marketing activities adequate to our target segment’s profile, lifestyle and attributes. You will be responsible for working ethically in a dynamic working environment with a team spirit and high level of competence.
Specific accountabilities include:
In collaboration with line manager, responsible for managing the research section of the marketing department with high level of professionalism.
Deploy the necessary efforts and practices with internal and external resources to ensure the collected data is clear, authentic, and reliable and professionally contribute to the strategic marketing planning processes.
Pick and lead the best practices and methodology to conduct research, collect data, assess result and findings, and present insights & recommendations.
Oversee research planning and findings to ensure expected Return on Investment (ROI) is delivered, and the most insightful results are utilised for the benefits of the airline’s marketing strategy and plans.
Conduct, in liaison with external and internal parties and under the supervision of the line manager, market research and extract the necessary insights to measure consumers’ behaviour and expectations, digital media consumption habits, and ensure maximum effectiveness in all major digital marketing initiatives.
Sustain a consistent search methodology to keep the marketing team up-to-date with recent trends and evolvement in the aviation industry.
ABOUT YOU
To be successful in this role, you will need a minimum of five years of experience combined with a Bachelors level qualification in Marketing or a related field. You should have a strong understanding of recent marketing trends and environments and be well versed in consumer research methodology development, deployment and assessment. Prior experience working in a multinational company (preferably an airline) would be well regarded.
Description : Urgent Requirement For Service Advisor in Qatar(Apply Immediately)
We prefer someone who can join immediately,
Must have 5 years of experience As service advisor with luxury brands.
Nationality: Any
Local Candidates With NOC & QID
Salary: Best With Accommodation & Transportation
If interested, share your updated CV
Teyseer Services Company W.L.L.-----
We are looking for a Customer Service Supervisor for one of our project. Specific responsibilities and duties may include, but are not limited to the following: Position Details: • Candidates must have minimum five years of experience in Customer service in Facilities management background. • Responsible for improving customer service experience, create engaged customers and facilitate organic growth • Taking ownership of customers issues and following problems through to resolution • Setting a clear mission and deploying strategies focused towards that mission • Develop service procedures, policies and standards • Keep accurate records and document customer service actions and discussions • Analyze statistics and compile accurate reports • Keep ahead of industry’s developments and apply best practices to areas of improvement • Control resources and utilize assets to achieve qualitative and quantitative targets • Maintain an orderly workflow according to priorities