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Job Description

Redstone Group

Handel electronic payment transactions and credit card processing - Preparing/Reformatting Q-Pay MICROS and AMEX and AMEX Government files.
• Complete P.O.S transactions file processing and transaction verification, raising IR, CR or SARF calls in case of system failures.
• Train and supervise Merchant Officers to ensure that deadlines are met and tasks are completed in line with the Bank’s policies and local regulations (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Identify areas of improvement and partner with the senior Leadership Team and other departments to implement new KPIs and best practises where you see appropriate.
• Role reports into the Deputy Department Head

Salary:
QAR 65,000 to 75,000 per month inclusive of fixed allowances. 
Additional benefits: Health Care, Pension, Travel, Annual Bonus, Housing, School Fees, Additional Benefits & Allowances

Requirements

• Experience with various POS systems.
• Prior experience working within Merchant Operations and treasury within a Private Banking environment.
• Strong understanding of relevant compliance and regulatory guidelines with the ability to coach other team members on best practices. 
• Excellent communication skills and ability to work effectively with various stake holders within the Bank including colleagues and clients. 
• Located in Qatar.