Company : SANAD INSURANCE BROKERS WLL
Country : Qatar
Description : Our Company is Looking for Customer Care Coordinator-Medical Insurance
â€¢ Must have a strong Medical or Nursing Background
â€¢ Must have knowledge in Insurance, specifically Medical Insurance
â€¢ Preferably Female
â€¢ Preferably in Qatar
â€¢ Must have Transferable Visa with NOC
â€¢ Salary will be discussed upon interview
â€¢ Provides excellent service to customers through the resolution of basic customer inquiries received by phone or through written correspondence.
â€¢ Liaise with the clients regarding their eligibility and entitlements
â€¢ Responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of claims of the clients
â€¢ Responsible for filing and tracking insurance claims and informing clients of their claims status
â€¢ Maintains records and arranged policy files for easy retrieval of documents
â€¢ Maintains strict confidentiality related to medical records and other data
â€¢ Maintains records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
â€¢ Performs other related duties or assignments as directed by the Senior Level Staff, General Manager and CEO
Skills and Requirements
â€¢ Minimum 2 years experience is required.
â€¢ Must be knowledgeable in Microsoft Office Skills (MS Word, MS Excel, MS PowerPoint)
â€¢ Degree/Diploma Holder.
â€¢ Fluent in English (reading / writing / speaking)
â€¢ Excellent written and oral communication skills
â€¢ Highly Presentable