Qatar's largest employment website since 2004

Job Description

Country : Qatar Description : Receptionist-Sales Role The position will include key responsibilities such as: ï‚·Providing a happy and friendly face when customers arrive at Botany Lab ï‚·Informing customers about the Botany Lab menu of services and the products available on sale ï‚·Maintaining contact with customers to advise them of schedule or menu changes, specials and other updates ï‚·Making appointments, processing payments and updating contacts within Botany Lab booking system ï‚·Providing recommendations for customers based on their requirements and appropriate Botany products ï‚·Processing start of day and end of shift activities per the Botany Lab SOPs ï‚·Preparing subscription service packages and communicating with driver and customers as required ï‚·Assisting therapists and attendant as needed to prepare for customers and their appointments ï‚·Providing support to Botany Lab supervisor and management through collating information and documents as requested ï‚·Providing prompt, courteous and accurate service to all customers at all times ï‚·Ensuring the hygiene and cleanliness of Botany Lab and therapy areas ï‚·Ensuring that all equipment and products are well maintained and in safe conditions ï‚·Handling all customer feedback and complaints in accordance with Botany Lab SOPs ï‚·Having a complete understanding of Botany Lab SOPs and policies relating to staff behaviour, health, safety and fire prevention ï‚·Reporting incidents, breakages and emergencies as per the relevant Botany Lab SOPs ï‚·Reporting lost and found items as per the Botany Lab SOP ï‚·Assisting in the training and development of team members ï‚·Evaluating operations and procedures and suggesting improvements to Botany Lab management ï‚·Assisting team members and Botany Lab management with appropriate task as requested. ï‚·Create strategic plan to boost sales and increase the volume of regular members/clients. General All Botany Lab team members are expected to: ï‚·Attend and contribute to all team meetings and Lab training sessions ï‚·Project a positive and motivated attitude at all times ï‚·Maintain a professional working manner in interactions with team members, customers and suppliers ï‚·Have a thorough knowledge of all Botany products, services and facilities ï‚·Carry out any reasonable duties and responsibilities as assigned Personal ï‚·Team members must arrive on time for their shift, and dressed according to the Botany Employee Handbook dress code guidelines. ï‚·Team members are not permitted to smoke within 100m (or in sight line) of Botany Lab premises and must adhere to smoking regulations ï‚·Team members may wear clear or neutral coloured nail polish and jewellery should adhere to the guidelines ï‚·Hands and nails must be cleaned frequently