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Job Description

Company : Enbat Holdings W.L.L. Country : Qatar Description : Botany Lab Therapist Role The position will include key responsibilities such as: Performing therapies (following internal accreditation) as required to the highest possible standard while adhering to the protocols prescribed in Botany Lab SOPs Providing recommendations for customers based on their requirements and appropriate Botany products Preparing for and organize therapy as per Botany Lab standards Ensuring that therapy areas are stocked with sufficient supplies per Botany standards Requesting and collecting the stock of supplies necessary for the therapy areas Stocking and maintaining records of stock level in back of house areas Providing prompt, courteous and accurate service to all customers at all times Ensuring the hygiene and cleanliness of Botany Lab and therapy areas Ensuring that all equipment and products are well maintained and in safe conditions Handling all customer feedback and complaints in accordance with Botany Lab SOPs Having a complete understanding of Botany Lab SOPs and policies relating to staff behaviour, health, safety and fire prevention Reporting incidents, breakages and emergencies as per the relevant Botany Lab SOPs Reporting lost and found items as per the Botany Lab SOP Assisting in the training and development of team members Evaluating operations and procedures and suggesting improvements to Botany Lab management Assisting team members and Botany Lab management with appropriate task as requested. General All Botany Lab team members are expected to: Attend and contribute to all team meetings and Lab training sessions Project a positive and motivated attitude at all times Maintain a professional working manner in interactions with team members, customers and suppliers Have a thorough knowledge of all Botany products, services and facilities Carry out any reasonable duties and responsibilities as assigned Personal Team members must arrive on time for their shift, and dressed according to the Botany Employee Handbook dress code guidelines. Team members are not permitted to smoke within 100m (or in sight line) of Botany Lab premises and must adhere to smoking regulations as listed in the Botany Employee Handbook