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Job Description

Job Dimension: Ensure the availability of information systems and telecommunications sections to satisfy the needs defined by professional discipline users, in accordance with the level of service defined with the user directions Anticipate and to plan the evolutions of resources in order to be able to consider the evolution of the client needs and technologies Maintain the level of expertise required to provide the company with the added value they expect for services Optimize the quality / cost ratio of the IT infrastructure Activities: Focal Point for Remote Access services, responsible for configuring, managing, supporting and documenting standard operating procedures and processes Focal point for Monitoring and Management services, responsible for configuring, managing, supporting and documenting standard operating procedures and processes Focal point for Application Virtualization, responsible for configuring, managing, supporting and documenting standard operating procedures and processes Support and operate according to provided guidelines and procedures the following infrastructure components (Server hardware, Windows Infrastructure, Data Storage, Data Centers and Virtual infrastructure, backup process) Responsible for implementing and supporting the Disaster recovery process for infrastructure components to ensure high availability and business continuity Support Anti-Virus services operations to ensure all Servers and Computers are compliant to the defined policies Support to provide infrastructure services to restricted environment in secure and controlled manner Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Ensure good level of Company compliance in terms of patches and updates Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs. Assist team for procurement, installation and maintenance of IT infrastructure Liaise with the Technical Support Teams to resolve incidents Ensure that the hardware and systems comply with relevant legislation Ensure effective change control is implemented for all installations, updates and migrations Represent the infrastructure team as a technical consultant on projects. Assist in the equipment deliveries and software licensing compliance Profile Required Bachelor's degree or higher in a technology related field 10 years' experience in IT field 5 years' experience as part of an Oil & Gas organization Good knowledge of ITIL and COBIT MSCA or higher certification 5 years of operational experience in Windows server monitoring and management on physical/virtual environments. Certifications preferred. 5 years of operational experience in application virtualization delivery, patch management and OS delivery. Certifications preferred. Strong Project Management capabilities Excellent communication and interpersonal skills.