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Job Description

VAM Systems is currently looking for SAP CRM Consultant for our Bahrain operations with the following Skillsets, terms and conditions: Academic qualification and Certification: Bachelor’s Degree in computer science or equivalent. SAP CRM Consultant Certification. SAP Cloud Solution certified is plus. Required Work Experience: At least 10 years of experience in SAP CRM for Utilities implementation and management. Should have completed at least 5 Full Life Cycle Implementations as a team lead. Required Technical Experience: Hands on experience with CRM for utilities: Managing Business partner account and Agreements, Customer Data Overviews, Processing End Contracts, Service Notifications, Activity Processing, Managing Service Locations, Owner Allocation, Campaign Management, Processing Payment Locks, Electronic Customer Service, Processing New Contracts, Processing Move Contract, Entering Payment Authorization, Mapping of complex customer service processes. Extensive knowledge of the CRM Middleware functionalities and tools. Expertise in designing custom adapters. Monitoring and troubleshooting middleware jobs. Knowledge in CRM-Billing integration, configuration of MDT and products. Well experienced in building and supporting interfaces with outside systems. Understanding of project implementation methodologies and solution Manager is required including ASAP-8. Experience writing Blue Prints and functional specifications for change requests, creating test plans, process documentation and conducting user training. Capable of working directly with technical teams such as ABAP and Basis and be able to define technical requirements for those teams. Must have strong knowledge of the various mass data upload and maintenance tools like BDC EMIGALL. Candidate should have experience in supporting migration activities from a functional perspective. The candidate should be experienced in producing management reports. Experience in implementing Smart Metering and Net Metering Solution. Other essential skills for the candidates: Fluency in English (Written and Spoken) Good communication skills Good Analytical skills Ability to work seamlessly in a team environment.