A. Accountabilities / Responsibilities: • Provide timely technical support for users and work with them to solve existing problems. • Administer and maintain systems support for software, hardware and servers: test, troubleshoot, diagnose, and resolve all problems. • Shall serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms. B. Qualifications: • Excellent experience in troubleshooting and repairing PCs and printers • Capable of analyzing and diagnosing hardware / software problems expeditiously • Excellent experience in installing, supporting and troubleshooting Windows and Microsoft Office latest releases • Excellent experience in troubleshooting network related problems