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Job Description

Audio/Video Technician for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following skill set and terms and conditions. Role To support and maintain in-house audio-visual equipment and non-print media assets. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various electronic products while ensuring their optimal performance. This person will also troubleshoot problem areas in a timely and accurate fashion and provide end-user training and assistance where required. Responsibilities Assist in developing long-term strategies and capacity planning for meeting future AV equipment and corporate technology needs. Collaborate with organizational policy-makers to establish and enforce proper AV practices and procedures. Maintain up-to-date knowledge of AV equipment contracts and supervise contract-based installations. Advise on the purchase of new AV equipment; assist with its installation. Conduct research on, and make recommendations for, AV products in support of procurement and development efforts. Place orders for AV equipment and consumables; inspect and verify all AV deliveries upon receipt. Coordinate with Maintenance contractor for the proper servicing & support for all AV equipment. Identify and deliver required audio-visual service levels according to company policies and user requirements. Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, and other presentation equipment. Receive and respond to incoming calls, pages, and/or e-mails regarding AV software/hardware problems. Perform onsite analysis, diagnosis, and resolution of complex AV hardware problems for a variety of end users, and recommend and implement corrective solutions, including offsite repair as needed. Document instances of AV equipment failure, repair, installation, and removal. Build and maintain a spare parts inventory for all AV equipment. Handle incoming booking requests for AV equipment and setup. Troubleshoot AV issues using the appropriate testing tools; make repairs as necessary. Transport AV equipment throughout facility using a motorized pallet jack or handcart. Tag or label AV equipment owned by the organization; periodically audit inventories to mitigate risk of damage or theft. Produce, dub, edit, and copy all AV media, as required. Position Requirements Education & Certification College diploma or university degree in the field of Computer Electronics. Certifications in AV System Installations and configurations. Certifications / training in Crestron Systems / AMX Controller will be an advantage. Knowledge & Experience Excellent technical knowledge of teleconferencing, presentation, and other AV hardware including Projectors, Mixers, Smart-boards etc. Comprehensive hands-on AV equipment troubleshooting experience. Extensive equipment support experience with Traditional & Digital type of Mixers, Projectors, Smart boards etc. Hands on experience in Configuring & fine tuning Microphone system (wireless) during Press conferences, Media events etc. Good knowledge of current network protocols, operating systems, software, and standards, including TCP/IP, MAC OS, Windows 7, Windows 8 etc. Good knowledge of standard software for DSP set-up, Switcher setup etc. Ability to troubleshoot audio, video, control systems problems. Mechanically inclined. Ability to operate tools, components, and peripheral accessories. Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into hardware products and issues as required. Ability to read and understand construction drawings (architectural, mechanical, and electrical systems) and related documentation. Understanding of the organization’s goals and objectives.