Country : qatar
Position: Store Supervisor (Female) Job Description
We are looking for an experienced and dedicated Store Supervisor to manage our retail online store. In this role, your duties will include accepting online orders, preparing the order and handing over the order to the driver.
To ensure success as a Store Supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.
Duties & Responsibilities:
Overseeing cashiers, shelf stockers.
Keeping records of expenditure, sales figures, and employee performance.
Evaluating the supply and availability of stocks, and profit-margins.
Implementing measures to avoid stock damages, theft, and wastage.
Monitoring shelve stocks and product displays, and the general appearance of the store.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Ensure high standards of data protection and confidentiality to protect sensitive information.
Maintaining utmost confidentiality concerning customer and internal information obtained during the course of business.
Maintain high professional standards to uphold Amor Vegan reputation
Education & Experience Requirements:
High School Diploma or GED.
A Bachelor's Degree in Business Administration, Financial Management, or equivalent qualification preferred.
Demonstrable experience in a supervisory capacity at a retail store, or similar.
Experience with preparing budgets, and financial and expense reports.
In-depth knowledge of product and consumer trends, and marketing strategies.
Exceptional interpersonal skills in dealing with employees and customers.
Excellent oral and written communication skills (including report writing) in English
Personal integrity and self-management.
Planning, organising, and analytical ability.
Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.
Good computer skills.
Proficiency with spreadsheet and word processing software.
Familiarity with retail health and safety standards.